Direct Ford Customer Testimonials

...can't recommend you highly enough!

So pleased with the car & just wanted to comment on what a lovely man your delivery driver was. So helpful, & a true credit to your team. Whole experience of buying through you has been a pleasure (thanks for dealing with all my queries & changes of mind!)  We can't recommend you highly enough!

Thanks again (for everything).

Alison Windebank

...great service that deserves to be recognised

This message is simply to express my thanks for your help in the arrangements for purchasing and collecting my new, pre-registered car. The arrangements for collection on Saturday went exactly to plan. I was met by the delivery driver as planned. He was friendly and informative and gave me ample time to inspect the vehicle before I was passed on to my advisor to complete the deal. She too was very friendly and professional and I was back on the road within 35 minutes of arriving at the station. Great service that deserves to be recognised.
 
I reckon I saved about £1200 on the price and the car itself is brilliant! I would certainly recommend you and Direct Motors to friends and colleagues. 

George Purves 

...you have sourced me a brilliant vehicle

I have been dealing with Direct Ford in purchasing my replacement vehicle after my previous one was declared a total loss following a car accident.

I pass on my thanks for all the help your team has given in finding this replacement. I honestly believe you have sourced me a brilliant vehicle, even after all the conditions were thrown in - by the current finance company, my insurance company etc.The professionalism has been tremendous throughout.

Luke Warsop

...thank you for all your help

Just a quick note to say thank you for all your help with my purchase, it was much appreciated.  I am very happy with the car and would recommend your company to my friends.

Alan Jones

...Each part of the process was efficient and punctual

Thank you for all your help and guidance during the purchase of my new Clio.   I have never purchased anything on the internet, and at first was concerned about the process. However, due to the friendly, patient and courteous advice given to me throughout the whole process within just over a week I am now is possession of my brand new car.   Each part of the process was efficient and punctual especially the delivery.   The car arrived today as arranged and I was delighted to see the care which was taken to ensure its safe arrival.  My old car of 20 years was taken away and my fantastic Clio has now taken its place.   I am now looking forward to having many years of motoring from this my second car.

Pam Hindley

...thank you for the help and advice

It's been a month since I bought my car from you, so I thought it was about time I wrote to say thank you for the help and advice you gave me in making things run so smoothly. I'm very happy with the car and would have no hesitation in recommending your company to anyone wishing to buy a car.

Kevin Tanner

...thanks once again for such excellent service

Thanks once again for such excellent service. We will certainly recommend your company and I hope to renew my own car with you later in the year, or early next year.

Garry Payne

...everyone involved was friendly and efficient 

Just a word of thanks for your very professional and efficient handling of the purchase of my new car. From the start to delivery and after sales issues - all were dealt with quickly and everyone involved was friendly and efficient. I have no problem in recommending you to others and would certainly do business in the future.

Joe Byrom 

...the service received was nothing short of exceptional and world class

From the initial enquiry, through the ordering process and on to delivery of the car, the service received was nothing short of exceptional and world class. Every time I phoned, the call was answered immediately and professionally by my allocated representative. I whole-heartedly recommend this company as the way to buy cars in future.

Ian Westwood

...Very impressed by how smoothly and efficiently you handled everything

A note to thank you for your excellent service in regard to buying the Focus. I was very impressed by how smoothly and efficiently you handled everything. In truth, the only thing that handles as well is the car itself, with which I am delighted!

Robert Mayhew

...Thank you for the help and excellent service!

Car arrived this morning - I love it! Just to thank you for the help and excellent service I have received - I have been very impressed with how smooth it has all been and would recommend buying a new car from you without a doubt.

Lorraine Cook

...I will definitely recommend you!

Just to let you know that the car is great. Many thanks for your patience and efficiency sorting all my queries for me!!
I will definitely recommend you to friends and family.

Pauline Smith

...Pleased as punch!

Many thanks for the fantastic service and attention to detail. I thoroughly enjoyed purchasing my new car from you, and all for an extremely competitive price and a great trade on my old vehicle. Plus the addition of a competitive service plan so all my motoring needs are taken care of for a couple of years (when I'll more than likely be back for another!). Keep up the good work!

Clive Pepper

...Absolutley Excellent!

Just to let you know that everything went really well.  I'm very pleased with the car and the service that you have provided. Absolutely excellent!!...It was a simple and painless process.  Keep up the good work, you did an excellent job.

Jo Reth

 

...I cannot recommend your service highly enough!

I wanted to express my sincere gratitude and thanks to you and your team for making the purchase of my daughter's new car such a pleasurable experience....the whole transaction was dealt with in a highly professional and friendly manner, nothing seemed to be too much trouble, when someone said I would be telephoned back then I would be, without having to chase further. Everything was dealt with in an efficient, timely and helpful manner. Your driver who met us at the airport was friendly, very helpful and supportive. The car was ready, waiting and prepared to a very high standard....needless to say I cannot recommend your service highly enough!

Christopher Veysey

...professional and friendly approach...

During all the transactions and general sale, I found your staff to be most helpful with any questions or concerns I had and were undoubtedly a credit to your company. With a professional and friendly approach. I was made to feel comfortable and confident about my purchase from the first enquiry. This was the first occasion that I had purchased a vehicle via internet/telephone and was initially somewhat apprehensive, but I was given assurances by your staff on first contact which made me feel at ease and I would certainly recommend your organisation to others. Once again many thanks to your staff.

David Howell

...I have recommended you to my friends and family...

This letter is to confirm that I am very satisfied with the car and the way the deal was completed. I must say I had some reservation when I looked at the internet and ordered on the phone as I have never bought a car without seeing it. The car was delivered to my door on the agreed date no hiccups at all. There is one contact point before and after sale which is excellent. I had a small query after sale which was dealt with promptly with full consideration from your side. I am a very satisfied customer and have recommended you to my friends and family.

Dr Kamran Saeed

...I was impressed that there were no hidden extras...

I just wanted to thank you for arranging the purchase of our new Ford Fusion which was delivered yesterday, as arranged. I have to say that the support that you and your team provided from the time of order to delivery to my door was excellent. I was really impressed with how smooth the whole process was with directford. Also, considering the price you were selling the car for, I was impressed that there were no 'hidden extras' and the price I paid was exactly that advertised on your website.

Geoff, Helen & Luke Hashman

....vehicle arrived just as described...

Just a note to thank you and all of your colleagues for the efficient and courteous way you have dealt with me throughout the buying process. The vehicle arrived today and is just as described. Your delivery chap was extremely helpful and like all of you clearly takes a great pride in providing a proper first class service. This type of service ethic is all too rare these days and it was a real pleasure doing business with you.

Mr D Carpenter

...the service we received was first class....

My wife and myself would like to thank you for your help and support in purchasing the car. The service we received was first class and we would have no hesitation recommending you to friends and family.

Mr P Bennett

...thanks for selling me the Fusion

Many thanks for selling me the Fusion. It runs well, cheaply and the road tax is a dream. I am very pleased. Have told loads of people and they were all impressed by the deal. Collection was smooth, polite and efficient.

Mr Roger Clarke